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Leasing6 min readMay 20, 2022

Tenant Retention Strategies for Commercial Landlords

Proactive approaches to maintaining occupancy and tenant relationships.

Tenant retention directly impacts NOI through avoided vacancy, turnover costs, and tenant improvement expenditure. Proactive retention strategies protect income and enhance value.

Retention Best Practices

  • Early lease renewal discussions (18-24 months)
  • Responsive property management
  • Building amenity and service improvements
  • Competitive renewal terms

Measuring Success

Track retention rates, tenant satisfaction scores, and renewal economics. Compare to market benchmarks to identify improvement opportunities.

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